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Home / Safes, mailboxes, storage

San Francisco

The small locks nobody else wants to drive out for

Safes, mailboxes, storage units, filing cabinets, garages. Small jobs, and that is exactly the point. Most companies will not send anyone out for them at all.

Safes

A home safe stops opening for ordinary reasons. The code was changed and not written down, the batteries died and the override key is inside the safe, the handle turns but nothing retracts, or it belonged to someone who has passed away and nobody knows the combination.

Most of them can be opened without destroying the safe. We come look at the make and the model first, because a SentrySafe and a proper gun safe are not remotely the same job, and tell you then and there what opening it will take.

Mailbox locks

Small job, real headache. A building mailbox with a dead cylinder, a key nobody has, a bank of boxes where the new tenant inherited nothing. We cut new keys or replace the cam lock. If it is a cluster box for the whole building, the manager usually wants every box done at once, which is cheaper per box and far less annoying than doing it one call at a time.

Storage units

You are standing at the unit with the truck rented by the hour and the padlock key is at home in another city. We open it, and we can leave you with a new lock on the spot.

Filing cabinets, desks and lockers

Office furniture locks are their own small world. Tiny wafer cylinders, keys numbered in a code nobody kept. We open them and key them to something you will actually hold onto.

Garage doors

Power is out or the opener has died, and the manual key cylinder on the garage has never been turned since the building went up. That cylinder is usually seized. We open it, free it or replace it, and you get a key that works the next time the power goes.

A SentrySafe fire safe with an electronic keypad
A SentrySafe fire safe with an electronic keypad

What a job costs, and when that number can move

  • Tell us what happened and you get a number on the phone. Most of the time that number is what you pay.
  • Most of the time is not all of the time, and this page is a better place to admit that than your doorstep. Describing a lock accurately is genuinely difficult for anyone outside the trade. A call comes in about a snapped key, and the snapping turns out to be a symptom of a cylinder that has been quietly failing since last winter.
  • So this is the rule Gadi works by. If what he finds is not what you described, he stops, shows you the part, and tells you the real price before he picks up a tool. You can say no at that point and you owe nothing for the look.
  • A call out fee does not apply to every job. Where one does apply, you hear the figure while the van is still parked, never once the work is finished.
  • Picking is always the first attempt. Drilling sits at the bottom of the list and happens only after you have agreed to it out loud.
  • Every job ends with an itemized receipt carrying the state license number.

Standing outside right now?

Call. Somebody picks up at any hour, including three in the morning, and you will get a real time estimate rather than a hopeful one.

Before you call, have this ready

  • The address, and the cross street if the building number is hard to see
  • Whether it is a house, a flat, a car or a business
  • For a car: year, make and model
  • Whether you have any key at all, even a broken one
  • Something that shows the place or the car is yours